Return Policy
25% Restocking Fee Purchaser Responsible For Return
Shipping Like New Condition
Within First 30 Days

Returns may take up to 6-8 months to process, due to understaffing at our shared wharehouse as a result of pandemic operations.  

Terms of Policy
The products are provided as is without any guarantees or warranty, except as provided herein. In association with the product, our company makes no warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, of title, or of noninfringement of third party rights. Use of the product by a user is at the user’s risk.

What does this warranty cover?
it covers any defects in material
it covers any defects in workmanship under normal use
What will we do to correct problems?

the company will replace the product, at no cost, for the original purchaser at the discretion of the company, the price of product can be refunded

How long does the coverage last?
1 year warranty on the product
What does this warranty not cover?
- damage of product resulting from negligence
- damage of product resulting from unauthorized modification of the product
- damage caused by natural disaster
- theft or loss of the product
- damage of product resulting from misuse

What do you have to do?
- The product must be returned in its original packaging
- A Return Merchant Authorization (RMA) is required and can be obtained by visiting
- all documents and accessories shipped with the product must be included in the package
- the purchaser is responsible for shipping and handling for returned products

Coaches, trainers and elite athletes use massage therapy during training to speed recovery. TimTam makes professional grade therapy products for professional athletes, trainers, therapists & consumers. Our patent pending device and attachments will add another layer to your fitness regime or simply unlock the holistic benefits of massage therapy.
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