RETURNS & WARRANTY POLICY

RETURN POLICY

Unfortunately, we do not accept returns due to the high shipping costs and the nature of our products, which come into contact with the body. However, if you are unhappy with your order for any reason, please reach out to us at support@timtamperformance.com.

We take great pride in our products and will do everything we can to make it right. If you purchased from Amazon or another seller, please contact them directly regarding their return policy. Please note that all supplement sales are final.

To reach us, please email support@timtamperformance.com with the following information:

• Your order number
• Contact us within the first 30 days of your purchase
• For subscriptions, you can manage them directly through the Recharge portal. 

PRE-ORDERS

Occasionally, we offer out-of-stock products for pre-order at a discounted price. These orders will automatically ship once the items are back in stock. By placing a pre-order, you acknowledge and agree to make full payment in advance. If a product is discontinued, we will issue a full refund of your order.

We prioritize transparency and fairness in all our transactions. To maintain the integrity of our business and protect against fraudulent activities, we have established the following policy regarding pre-orders and returns:

• Full Payment on Pre-Orders: We require full payment for all pre-orders. This policy ensures that we can efficiently manage inventory and fulfill orders in a timely manner.

• Fraud Prevention: We reserve the right to address any unsupported claims regarding returns or chargebacks. This includes communicating our policy to our merchant services and credit card companies as necessary.

• Protection of Business Practices: Our commitment to combating fraud helps protect our business and maintain a positive social rating. We take these measures seriously to ensure a fair shopping experience for all our customers.

WARRANTY POLICY

TT Performance offers a 365-day warranty on products purchased from timtamperformance.com and our official Amazon store. If you bought your item from a different seller, please contact them directly for warranty support. To check if your item is eligible for an extended warranty, email us at support@timtamperformance.com

Return Authorization Required
To initiate a warranty claim, please email us at support@timtam.tech.

Eligibility Requirements:

• Your item must be within the first 365 days of purchase.
• You are responsible for the cost of shipping the return back to us.

Steps to Take

1. Request a Return Authorization: Email us at support@timtamperformance.com.
2. Provide Your Order Number: Include this in your email.
3. Return All Components: The item must be returned with all originally shipped components and accessories.
4. Include All Documents: Ensure all documents and accessories that came with the item are included in the package.
5. Shipping Costs: Please note that you are responsible for the shipping costs to return the item. 

Warranty Disclaimer

This product is provided "as is" without any guarantees or warranties, except as outlined here. Our company disclaims all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, or non-infringement of third-party rights. Use of the product is at the user’s own risk.

What Does This Warranty Cover?

• Defects in materials within the first 365 days.
• Defects in workmanship under normal use within the first 365 days.

What Will We Do to Correct Problems?

If a defect is found within the first 365 days, the company will replace the product at no cost to the original purchaser, including return shipping.

How Long Does Coverage Last?

This warranty lasts for 365 days from the date of purchase.

What Does This Warranty Not Cover?

• Damage resulting from negligence or misuse.
• Damage due to unauthorized modifications of the product.
• Damage caused by natural disasters.
• Theft or loss of the product.