Shipping Policy
Fast, reliable delivery for peak performance
Overview
We ship worldwide to ensure our premium performance and recovery products reach athletes everywhere. All orders are processed and shipped from our fulfillment centers within 1-2 business days.
Domestic Shipping (US)
We offer multiple shipping options to meet your needs:
| Order Value | Shipping Cost | Delivery Time |
|---|---|---|
| Under $50 | $5.99 | 5-7 business days |
| $50 - $199 | $8.99 | 3-5 business days |
| $200+ | FREE | 3-5 business days |
International Shipping
We ship to most countries worldwide. International shipping rates are calculated at checkout based on destination and package weight. Delivery times vary by location but typically range from 7-21 business days.
Important: International customers are responsible for any customs duties, taxes, or fees imposed by their country.
Processing Time
Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive a confirmation email with tracking information once your order ships.
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can track your package using this number on our carrier's website. Please allow 24 hours for tracking information to update after receiving your shipping confirmation.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our support team within 48 hours of delivery. We'll work with you to resolve the issue quickly, either through a replacement or refund.
For packages marked as delivered but not received, please check with neighbors and your building's mail room before contacting us.